Privacy Policy

1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use the Service:

• Name, email address, and account details
• Login credentials (stored securely)
• Billing and payment information (processed by Stripe; we do not store card details)
• Product images, listing data, titles, descriptions, and tags you upload
• Communications with us (support requests, feedback)

1.2 Information Collected Automatically

When you use Listive, we may automatically collect:

• IP address
• Device and browser type
• Usage data (pages visited, actions taken)
• Log files and timestamps

1.3 Third-Party Platform Data

If you connect Listive to a third-party service (such as Shopify), we may access:

• Store and listing information
• Permissions required to create, update, or manage listings
• Marketplace identifiers related to your account

We only access data necessary to provide the Service.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Generate AI-based images and listing content
• Publish or update listings on connected marketplaces
• Process payments and manage subscriptions
• Communicate with you (service updates, support)
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

• Performance of a contract (providing the Service)
• Your consent (when required)
• Legitimate interests (security, service improvement)
• Legal obligations

4. Sharing of Information

We do not sell your personal data.

We may share information only with:

• Service providers (e.g., hosting, analytics)
• Stripe for payment processing
• Third-party platforms you explicitly connect (e.g., Shopify)
• Legal authorities if required by law

All partners are required to protect your data.

5. Data Retention

We retain personal data only as long as necessary to provide the Service or comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

To exercise your rights, contact us at the email below.

8. Cookies and Tracking

Listive may use cookies or similar technologies to:

• Maintain sessions
• Analyze usage
• Improve performance

You can control cookies through your browser settings.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Listive is not intended for users under the age of 18. We do not knowingly collect personal data from children.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We take steps to ensure appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes means you accept the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

Email: [email protected]